Terms and Conditions Aztec88 — Complete Platform Usage Guide

1 General Terms & Definitions

Aztec88 is an online entertainment platform offering a wide range of casino games, sports betting, live games, and other digital entertainment. By accessing or using any part of the Aztec88 website or mobile app, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

In this document, certain terms are used with specific meanings. "Platform" refers to the entire Aztec88 service, including the website, mobile app, and all related features. "Member" refers to any individual who has registered an account and uses the platform's services. "Account Balance" refers to the actual cash amount in a member's account, excluding bonuses or free credits. "Betting" refers to any wager placed by a member using their account balance.

2 Member Eligibility

To register and use aztec88 services, you must meet all of the following eligibility requirements at all times:

• Aged 18 years of age and above or the minimum legal age requirement in your region, whichever is higher.
• Have full legal capacity to enter into a binding agreement.
• Not be on any active self-exclusion list or platform ban.
• Not a citizen or resident of a territory that absolutely prohibits online gambling.
• Register for personal entertainment purposes only, not on behalf of another person or business entity.

Aztec88 reserves the right to request age verification at any time. Members who fail to verify their age within the stipulated period may face a temporary account restriction until verification is complete. This is a standard protective measure we enforce in the interest of all parties.

3 Registration & Account Management

Each member is only permitted to hold one account only at aztec88. Multiple account registrations by the same individual — whether using different information, different devices, or different payment methods — are strictly prohibited and will result in the closure of all related accounts and forfeiture of any balances and wins.

Upon registration, you are required to provide complete, accurate, and up-to-date information. This includes your full name as per your identification document, date of birth, active email address, and valid phone number. aztec88 implements a Know Your Customer (KYC) process as part of our commitment to security and anti-money laundering.

• Registration information must be accurate and verifiable at any time.
• Each account may only be linked to one primary payment method per category.
• The name on the aztec88 account must match the name of the owner of the payment method used.
• Changes to personal information must go through a re-verification process via the customer support team.

Aztec88 reserves the right to request additional verification documents at any time, including a copy of your identification card, a recent utility bill, or a bank statement. Such requests are part of our standard security procedures and do not indicate that your account is under investigation for any wrongdoing.

4 Deposit & Withdrawal

Aztec88 supports a wide range of deposit and withdrawal methods suited for users in Malaysia, including FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong), Touch 'n Go eWallet, GrabPay, Boost, and standard bank transfers. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• Minimum deposit limit: MYR 30 for most payment methods.
• Minimum withdrawal limit: MYR 50 for bank transfers and e-wallets.
• Deposit processing time: Instant to up to 5 minutes depending on the chosen method.
• Withdrawal processing time: 15 minutes to 24 hours; most withdrawals are completed within 60 minutes.

Aztec88 does not charge any processing fees on standard deposits or withdrawals. However, third-party financial service providers may impose their own fees which are beyond our control. Members are advised to review the terms of their chosen payment method before making a transaction.

Aztec88 reserves the right to delay or withhold withdrawals for security or compliance review purposes. In such situations, our team will contact the member within 24 hours to explain the steps required. Reviews are typically completed within 1–3 business days.

5 Bonuses, Promotions & Wagering Requirements

Aztec88 offers a variety of bonuses and promotions to members, including welcome bonuses, reload deposits, cashback, referral bonuses, and exclusive offers for mobile app users. All bonuses are subject to wagering requirements clearly stated on each promotion's page.

• Bonuses cannot be directly converted to cash until wagering requirements have been fully met.
• Bonus wagering requirements vary depending on the type of promotion — please check the promotions page for specific details.
• Only one active bonus is permitted at a time unless otherwise stated in the relevant promotion terms.
• Aztec88 reserves the right to void bonuses obtained through unfair means or in a manner contrary to the spirit of the promotion.
• Wins from free spins will be credited as bonus funds and are subject to wagering requirements.

6 Betting & Game Rules

All games on aztec88 are operated using a random number generator (RNG) that has been independently verified by internationally certified auditing bodies. This ensures every game outcome is truly random and cannot be manipulated by any party, including aztec88 itself.

The return-to-player (RTP) rate for each slot game is openly stated in the respective game information. This RTP is a long-term average calculated across millions of spins and is not a guarantee for any individual gaming session.

• Minimum and maximum bets vary by game type and are displayed within each game's interface.
• Wins will be automatically credited to the account balance as soon as the game is completed.
• Any technical issues occurring during gameplay will be resolved in accordance with the definitive server logs.
• Bets placed during a connection disruption may not be processed; balances will be returned in such cases.
• Aztec88 reserves the right to void bets placed during an obvious technical error, such as incorrectly displayed odds.

For Live Casino games, all outcomes are determined by a live dealer in real time and broadcast via high-quality video streaming technology. The dealer's decision is final and cannot be disputed except in cases of verifiable technical error.

7 Member Conduct & Prohibitions

Aztec88 expects all members to interact with the platform and fellow members in a responsible, respectful, and ethical manner. The following activities are strictly prohibited and may result in immediate account suspension or closure:

• Use of automation software, bots, scripts, or any tool that provides an unfair advantage in games.
• Collusion or cooperation between members to manipulate game outcomes, particularly in poker or table games.
• Money laundering or any suspicious financial activity conducted through the aztec88 platform.
• Identity fraud, including registration using another person's information or falsified documents.
• Deliberately attempting to exploit technical errors or system vulnerabilities to gain unauthorised advantage.
• Impersonating aztec88 staff or claiming unauthorised special authority.

8 Account Security & Password

You are fully responsible for the security of your account login credentials. Aztec88 strongly recommends that you use a strong and unique password, enable two-factor authentication (2FA), and never share your login details with anyone — including family members or friends.

• Never share your password with anyone, including aztec88 support staff — we will never ask for your password.
• Log out of your account after every session, especially when using a shared device.
• Report any suspicious activity on your account to customer support immediately.
• Aztec88 is not responsible for any losses arising from a member's negligence in maintaining their account security.

Two-factor authentication (2FA) is available to all members via account settings. We strongly encourage the use of 2FA as an effective additional layer of protection against unauthorised access attempts.

9 Platform Liability Limits

Aztec88 provides its platform on an "as-is" basis and makes no guarantees regarding continuous, uninterrupted availability. While we strive to maintain the highest possible uptime, technical disruptions, scheduled maintenance, or circumstances beyond our control may occur from time to time.

• Aztec88 is not responsible for any losses incurred due to service disruptions beyond our reasonable control.
• Wins claimed based on an obvious technical error will not be processed and will be voided.
• Aztec88 is not responsible for any taxes or other financial liabilities that may arise from members' winnings in their country of residence.
• Aztec88's maximum liability in any situation shall not exceed the total active deposits made by the relevant member within the 30 days preceding the incident.

10 Account Closure & Suspension

Aztec88 reserves the right to suspend or close any member account, with or without prior notice, in the following situations: breach of terms and conditions, suspected fraudulent activity, failure to verify identity within the stipulated period, inactivity for more than 24 consecutive months, or at the member's own request.

Members who wish to voluntarily close their account may do so at any time by contacting our customer support. Any valid cash balance (excluding bonuses that have not met wagering requirements) will be processed for withdrawal within 5 business days after the closure request is received and verified.

• Accounts inactive for more than 12 months may be subject to a monthly maintenance fee of MYR 10 per month.
• A notice will be sent via email before any inactivity fee is charged.
• Accounts closed due to a violation are not eligible to open a new account.

11 Responsible Gaming

Aztec88 is fully committed to responsible gaming practices. We provide a range of self-management tools accessible to all members directly from their account settings, free of charge and without any complex procedures.

• Deposit Limit: Set daily, weekly, or monthly limits to control your spending.
• Loss Limit: Set the maximum amount you are willing to lose within a defined period.
• Session Time Limit: Limit your play time to maintain a healthy life balance.
• Self-Exclusion: Suspend access to your account for anywhere between 24 hours and 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel it is necessary.

If you or someone you know may be experiencing gambling-related issues, we encourage you to seek help from appropriate resources. Further details about our responsible gaming programme are available on our dedicated page.

12 Terms Amendments & Applicable Law

Aztec88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on our website. For significant changes that materially affect member rights, we will send notice via email or in-account notification at least 14 days before the changes take effect.

Continued use of the aztec88 platform after any amendment takes effect constitutes your acceptance of the amended terms. If you do not agree with any amendment, you have the right to close your account and withdraw your balance before the change's effective date.

• These terms are governed by the laws and regulations of the jurisdiction in which our platform is licensed and operates.
• Any dispute that cannot be resolved through negotiation will be referred to binding arbitration.
• This Bahasa Melayu version is the official translation; in the event of any discrepancy, the English version shall serve as the definitive reference.